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How We Protect Your Information at pasartoto

When you open an account with pasartoto, your personal details and payment information are secured with industry-standard encryption.

Account security encryptedDANA, OVO, GoPay, QRIS protectedYour withdrawal method verified

Explore the Lobby Read FAQ

What We Collect and Why

pasartoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

We collect your name, email, phone number, and banking details when you register and make deposits. This information helps us verify your identity, process your DANA, OVO, GoPay or QRIS transfers, send withdrawal confirmations, and comply with local financial regulations in Indonesia. We do not sell

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your data to third parties. Payment processors and our support team have access only to the information they need to complete transactions or answer your account questions. If you withdraw, your bank details are kept securely for reconciliation and fraud prevention. Where local law permits, we
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retain this information for seven years after your last account activity to satisfy regulatory requirements.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

Contact Us About Your Privacy

You have the right to ask what data we hold, correct it, or request deletion where local law permits. Our support team handles privacy requests Monday to Friday, 08:00 to 22:00 Indonesia time. Reach out via email, live chat, or phone and reference your account number so we can verify your identity and process your request quickly.

Team online

Email Support

Send a privacy request to our dedicated support email. Include your account email and username. We respond within 24 business hours.

Live Chat

Open chat in your account lobby Monday–Friday, 08:00–22:00 Indonesia time. Our team confirms your identity and handles requests on the spot or via email follow-up.

Phone

Call our support line during business hours. Have your account details ready. We verify you and walk through your privacy request step by step.

HOW WE SAFEGUARD

Data Security and Account Protection

pasartoto uses SSL encryption for all login and payment pages. Your password is hashed and never stored in plain text.

Encrypted Passwords

Your password is never stored in readable form. Each login is verified against a secure hash. If you forget it, we send a reset link to your registered email.

Payment Data Isolation

DANA, OVO, GoPay and QRIS details go directly to payment partners. We keep only transaction IDs and timestamps, not your banking credentials.

Device Recognition

We flag logins from new devices and ask for extra verification. You can manage trusted devices in your account security settings anytime.

Session Cookies

Cookies keep you logged in and remember your game preferences. Logout clears them; your browser settings let you reject new cookies if you choose.

Data Retention

Account data is kept for seven years after your last login to satisfy audit and fraud-prevention rules in Indonesia where local law permits.

Privacy Request Help

Ask to see your data, correct it, or request deletion. Reply to our support team via email or live chat Monday–Friday, 08:00–22:00 Indonesia time.

Your Privacy Rights – Answered

Players in Semarang and across Indonesia often ask the same privacy questions. Here are the answers that matter most when you open an account with us.

No. We share data only with payment processors (for DANA, OVO, GoPay, QRIS transactions), our support team (to help you), and regulators where local law requires it. We never sell your information to advertisers or other platforms.

We retain your data for seven years after your last login, where local law permits. This covers deposit records, withdrawal history, and account details needed for compliance and fraud prevention. You can request deletion sooner by contacting support.

Yes. Email our support team or open live chat Monday–Friday, 08:00–22:00 Indonesia time with your account email and username. We verify your identity and send a full data report within 24 business hours.

Your banking details never reach our servers. DANA, OVO, GoPay and QRIS credentials go directly to payment processors over encrypted channels. We keep only your transaction ID and timestamp for your withdrawal record.

Deleting your account stops all login access and new deposits. We keep transaction records and personal details for seven years where local law permits, for compliance and fraud prevention. You can request earlier deletion by emailing support.

We may update this policy to reflect new laws or platform changes. We notify you by email if material changes affect your rights or how we handle your data. Continued account use after notification means you accept the updated policy.

Email support, open live chat Monday–Friday 08:00–22:00, or call during business hours. Include your account username and describe your concern. We investigate and respond within 24 business hours.

How We Protect Your Information at pasartoto

Contact Us About Your Privacy

Email Support

Live Chat

Phone

Data Security and Account Protection

Encrypted Passwords

Payment Data Isolation

Device Recognition

Session Cookies

Data Retention

Privacy Request Help

Your Privacy Rights – Answered

01 Do you share my data with third parties?

02 How long do you keep my account information?

03 Can I see what data you have about me?

04 Is my DANA, OVO, GoPay or QRIS information safe?

05 What happens if I delete my account?

06 Can you change this policy?

07 Who can I contact if I have a privacy concern?

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